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About the Principal
Organizational Soul was founded by Yvette Bethel who has enjoyed more than 20 years of professional experience at a Fortune 500 company within the financial services industry. Her breadth of responsibility in her most senior role encompassed 8 countries.
Her functional areas of experience include Customer Service, Marketing, Public Relations, Human Resources and Training.
The scope of her responsibility for Human Resources, Training and Marketing has spanned eight countries within the Caribbean. She is a Fulbright Scholar with an MBA in Finance with a concentration in Total Quality Management.
Her career achievements include:
Development and execution of various functional strategies, sometimes in circumstances, where no previous strategy existed (Service, HR, Marketing, Training, Recruitment, PR, Compensation etc)
Strong contribution to the development of a service culture within the company
Developed and introduced a simple, flexible succession planning model designed to help leaders to better plan for vacancies within critical roles
Assisted with cultural change through performance management
Led the amalgamation and restructuring of the HR departments within an eight country region
Turned around a non-performing department with limited relevant experience
Received awards for outstanding performance
Her relevant competencies include:
- Human Resources
- Compensation
- Succession Planning, Talent Management and Work Force Planning
- Internal Communication
- Employee Relations
- Recruitment
- Union Negotiation
- Mediation
- Performance Management
- HR Policy Development
- Intra & Inter departmental conflict resolution
- Restructuring/Re-engineering exercises
- HR Advisory Services
- Employee Opinion Survey development
- Training
- Course development and facilitation
- Change leadership
- Leadership Training
- Coaching Skills for Leaders
- Communication Skills for Leaders
- EQ (Emotional Intelligence) for Leaders
- Diversity
- Marketing
- Marketing Planning
- Event Planning
- PR and Donations
- Customer Service
- Problem Resolution
- Pricing
- Product Development
- Promotional Campaign development
- Focus Group Facilitation
- Coaching
- Leadership
- Performance
- Career
- Life
- Meeting Facilitation (Includes conferences)
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